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Orders placed within the next 1 h 03 min.: Shipment the next working day.

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Returns

Use our returns portal to issue a complaint for an item included in a delivery.

TonerPartner – Competence and experience since 1993 – always for the benefit of our customers.

Attention: Please refrain from sending returns that have not been cleared! You will be obligated to pay in full.
As part of our complaint procedure (completing the form on this page), you will receive a return slip from our customer service, which you can use to return the goods to us free of charge within the statutory cancellation period.

Personal information


Item(s) 1

In order to quickly process your return, we ask you to include all necessary documentation with your shipment!

The following is required:

  • Device serial number
  • Detailed device description
  • A status page/management list
  • Item number(s) and invoice number(s)
  • A detailed description of the problem
    (e.g. 10001 material defect for HPQ6000)
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„Always quick, always reliable, always perfect. And ordering is very simple – what more could you want? TOP supplier with 5-star quality.“

More than 1,500,000 customers have bought from us – why?

More than 25 years of experience

Years of experience and
competence since 1993

SSL encryption

SSL provides the highest level of
security for your data and your payment

3 year warranty

We grant a 3 year warranty on all products

Free shipping

for any order value over £ 99 within the UK. Else just £ 4.50 shipping

Same day dispatch

for orders of in stock goods received by 5:00 pm (Mo-Fr; Sa until 2:00 pm)

Multiple ways of payment

Choose the payment method which is most convenient for you

%
Save up to 80%

Save up to 80% costs with compatible products and enjoy 100% print quality

Large selection

Laser Toner, Ink Cartridges and other printer accessories

Volume discount up to 15%

2 of the same compatible products
= 10% discount
4 of the same compatible products
= 15% discount

Please note: All product names and brands are registered trademarks of their respective owners.
The trademarks used on our website are used solely for the description of products.
Gross prices include VAT plus shipping and are printed in bold.
1 * Valid for in stock goods | * Capacity details are stated by the manufacturer at approx. 5% coverage